COVID-19 RESPONSE
Last update: March 22nd, 2022
Our showroom is OPEN to the public.
Curbside pick up & drop off is still available Tues - Sat 9:00 - 4:00.
Masks are no longer required but are appreciated if you do.
The workshop will continue to be closed to the public
General Operation
· Masks are not required but appreciated in the showroom. We are happy to use a mask if you feel more comfortable, while we are assisting you.
· Staff will stay home from work if showing any symptoms of Covid-19 while awaiting testing.
· WE WILL MAINTAIN ONE ENTRANCE PER BUSINESS – this means there will not be public access into the workshop other than staff.
· Hand sanitizer will be available at the entrance & throughout the showroom for staff and guest use.
· Our online ordering system for delivery & curbside pick up will continue to operate for a preferred touchless option.
Showroom
· Operating hours will be 8:30am-5:00pm / Closed Sunday & Monday (subject to change)
· Any returns will be issued as a credit or an exchange only.
· Hand sanitizer must be used before and after handling samples.
Deliveries & Installations
· Delivery crew/installers will wear masks regardless.
· Relocating your existing furniture will no longer be offered until further notice unless specific arrangements are made.
· We request that you move any furnishings that may impede access to your windows before the installers arrive.
· Payment will be arranged prior to install and your invoice will be emailed to you to maintain a touchless service.
In Home Quotations
· Masks will be used by our salespersons if requested by homeowners.
Upholstery Projects / Boat Top Repairs
· Please call ahead. There will be no “same day service”
· Repairs can be brought into the showroom.